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Theresa Morris, Susan Smith and Toni Kelly (Sullivan Property Consultants), Jennifer Craven and Janet O'Brien (Hallmark Cards), Bernadette Lowth (manageress Twiggs) and Joan Wiseman (New Era Packaging) who received certificates in Customer Service Care Training Programme delivered by R&H Consulting.. Also pictured is Mary Browne, training coordinator..Picture: Paul Mohan/Newsfile